
State Farm® Insurance Agent Jeff Ninness
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Leonard David
March 17, 2025
"SErgio the agent has been every time very helpful in every way asked of him a excellent worker with a great happy dispostion"
Mary Wagner
March 14, 2025
"Thank you for always having my back, and for great customer service! Michelle was a big help today!"
"Thank you, Mary, for your wonderful feedback! I'm happy to know that our team has been able to support you, and I'm especially glad to hear that Michelle was a big help. If you ever need anything else, feel free to reach out. We're here for you!"
Robin Pratt
March 13, 2025
"Jeff is very courteous and knowledgeable. He took care of my concern immediately and even called back in case I had forgotten. I recommend him highly."
"Thank you, Robin, for your wonderful feedback! I'm glad I could address your concern promptly and follow up to ensure everything was in order. Your recommendation means a lot to me. If you have any more questions or need assistance in the future, feel free to reach out!"
Alfredo Rios
March 4, 2025
"I have a new car that was hit and run while i was at the parking lot I contacted state farm and they said there would be no problem and to put the damage into the Insurance so they can pay for the damage done, they informed me that the insurance would not increase in price and the complain would have no consequences but everything was the opposite the insurance price went up and the complain reflects on my record in the Insurance. I don't recommend this office and jasmine as your agent."
"Alfredo, We’re sorry to hear about your experience and understand how frustrating this situation must be. While we strive to provide clear and accurate information, we want to clarify that we would never advise a customer to file a claim under false pretenses or guarantee that rates won’t change. Insurance rates are determined by many factors, including claim history, market trends, and underwriting guidelines—many of which are beyond our control. We’d be happy to review your policy and discuss any concerns you have. Please feel free to reach out to our office, and we’ll do our best to assist you."
Karina Ortiz
September 23, 2024
"Connor is amazing. He really now what his stuff and now’s how to resolve problems. I highly recommend working with Connor."
"Karina, thank you for your wonderful review! I'm glad to hear that Connor was able to assist you effectively and resolve your issues. We appreciate your recommendation and are always here to help with any future needs. - Jeff Ninness - State Farm Insurance Agent, Prospect Heights, IL"
Nori Flores
August 9, 2024
"Connor Heinzmann at State Farm is great. The whole staff has always been helpful and quick to respond. I highly recommend."
"Hey Nori, Thanks a lot for the awesome review! I'm glad to hear that Connor and the rest of our team have been helpful and quick to respond. We appreciate your recommendation! If you ever need anything else, we're here for you. - Jeff Ninness - State Farm Insurance Agent, Prospect Heights, IL"
Tyler W
July 13, 2024
"I have a condo policy in Chicago with this guy.. emailed him twice over the past month and he never responds! Not really sure what he's getting paid to do."
"Tyler, sorry to hear you're not getting through. I haven't seen any messages come through for you. Please try calling my office at 847-259-0550. I typically respond within 24 hours of any messages I get. Sorry you're having trouble getting through. "
William Fifles
July 12, 2024
"I was a walk in customer needing auto insurance. The young man took me to his office and asked a few standard questions. He gave me a quote I could live with and we were done. Just like that. All together I spent 10 to 15 minutes. Fast and easy."
"Thank you for sharing your quick and easy experience getting auto insurance, William! We're glad our team member could assist you efficiently and provide a quote that worked for you. If you ever need anything else, feel free to reach out. - Jeff Ninness - State Farm Insurance Agent, Prospect Heights, IL"
Cheryl Olk-Sprouse
July 11, 2024
"I talked with Connor to have my auto insurance transfered and combine with my husbands auto and our condo insurance, he was quick with getting signed up and my new premium is half. Connor was quick, efficient and very helpful."
"Thank you for sharing your experience, Cheryl! I'm glad Connor was quick, efficient, and helpful in transferring and combining your auto and condo insurance. We're happy to hear your new premium is now half the cost! If you need anything else, feel free to reach out. - Jeff Ninness - State Farm Insurance Agent, Prospect Heights, IL"
Maggie Sadowska
May 15, 2024
"Jeff is a great Agent to work with and the also the staff in the office, especially Michelle. They practice good customer service for personal and business insurance and respond to our requests quickly. They are able to advise regarding different policy options and different insurance needs. Highly Recommend."
"Maggie, your review is truly appreciated! I'm pleased to hear that you found our team, especially Michelle, helpful and knowledgeable in assisting with your personal and business insurance needs. We are grateful for your recommendation and look forward to continuing to provide you with excellent service and advice on policy options. Please don't hesitate to reach out for any future insurance needs or questions! - Jeff Ninness - State Farm Insurance Agent, Prospect Heights, IL"
Jeanette Alapizco
April 22, 2024
"I Just turned 21 in February, not knowing much about car insurance, I gave State Farm a call with a couple questions. Luckily Sergio was quick to inform me of the policies that would be the perfect fit for me! He made sure my concerns were heard and that I understood of the process. Overall, I can say I had an outstanding experience with Sergio."
"Thank you, Jeanette! It's great to hear that Sergio was quick to inform you about the policies that would be the perfect fit for you as a new driver turning 21, ensuring your concerns were heard and that you understood the process, resulting in an outstanding experience with State Farm. - Jeff Ninness - State Farm Insurance Agent, Prospect Heights, IL"
Sydney Hwang
April 22, 2024
"I recently had the pleasure of working with Sergio at State Farm for my insurance needs, and I must say, it was an outstanding experience from start to finish. Sergio's professionalism, knowledge, and dedication to his clients truly set him apart. What impressed me most about Sergio was his attention to detail and commitment to finding me the best possible rates without sacrificing coverage. He carefully reviewed my existing policies, identified areas where I could save money, and worked diligently to customize a plan that provided comprehensive coverage at an affordable price. Throughout the entire process, Sergio demonstrated a high level of professionalism and expertise. He was always available to answer any questions I had, promptly returned my calls and emails, and kept me informed every step of the way. His proactive approach and personalized service made me feel valued as a client and gave me the peace of mind knowing that my insurance needs were in capable hands. Overall, I strongly recommend Sergio at State Farm. If you're in need of insurance coverage and want to work with someone who is dedicated, trustworthy, and genuinely cares about your well-being, look no further than Sergio. He goes above and beyond to exceed expectations!"
"Thank you, Sydney! I'm thrilled to hear about your outstanding experience working with Sergio for your insurance needs. Sergio's professionalism, knowledge, and dedication to his clients truly set him apart and made your experience exceptional. What impressed you most about Sergio was his attention to detail and commitment to finding you the best possible rates without sacrificing coverage. He carefully reviewed your existing policies, identified areas where you could save money, and customized a plan that provided comprehensive coverage at an affordable price. Throughout the entire process, Sergio demonstrated a high level of professionalism and expertise, always available to answer any questions you had, promptly returning calls and emails, and keeping you informed every step of the way. His proactive approach and personalized service made you feel valued as a client and gave you peace of mind knowing that your insurance needs were in capable hands. - Jeff Ninness - State Farm Insurance Agent, Prospect Heights, IL"
N A
March 28, 2024
"Jeff and Jazmin are great and easy to work with."
"Thank you for the positive feedback! We are delighted to hear that we provided you with great service. If you ever need assistance in the future, our office is here to help. - Jeff Ninness - State Farm Insurance Agent, Prospect Heights, IL"
Amir Rafidia
August 7, 2023
"Jackie was wonderful to work with. Very sociable and easily helped me replace my insurance card within the same day. She was very patient and detailed. Will be a customer for years to come!"
"Dear Amir, your kind comments mean a lot to our team, and we sincerely appreciate you allowing us to handle your insurance policies. Rest assured, Jackie is deeply committed to providing exceptional care to our valued customers. Thank you for your support and we look forward to assisting you with your insurance needs."
Mike Galla
April 21, 2023
"Jazmin saved my day!!! Helped out in a hurry to help me get my renters insurance. Made sure I had the right amount of coverage and helped out through all the issues!"
"Thank you for the wonderful review, Mike! Jazmin is a fantastic asset to our team and we’re happy to hear she was able to help you with your insurance needs."
Rosa Oviedo
April 17, 2023
"Good"
"Rosa, thank you! We appreciate your trust in us to take care of your insurance policies."
Holly Burgess
March 23, 2023
"Get your quote today! Working with Jeff and his team has been a delight, super friendly and bilingual staff members available to assist you with any insurance needs!"
"We love seeing reviews like this, Holly! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
George Guzman
March 15, 2023
"Jacke was very sweet and extremely helpful. She also spoke Spanish which was a huge help. We loved her personality and we were able to tell that she was passionate about what she does. It felt really comfortable talking with her and even shared some laughs. She was open to answering any questions. She was great at explaining every detail so that we fully understood. She is very excellent at customer service and you can tell. Thank you Jacke"
"Hi, George! Thank you for the shoutout for Jackie! She is a vital part of the team and we appreciate how much she cares about all our customers. Thank you for giving us the opportunity to help you with your insurance needs. And… thank you for being the BEST part of State Farm!"
Yolanda Guzman
February 16, 2023
"Very good helping the best option 👏"
"Yolanda, we love seeing reviews like this! It is a top priority in our office to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience. Our office is there for you whenever you need us and is honored you have chosen our office to help protect what matters most."
John Plough
January 19, 2023
"Very nice explaining everything helping me get a good deal."
"John, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
gato de arena
November 12, 2022
"Nice"
"Thank you for taking the time to leave us a review. Our State Farm office in Prospect Heights would be nothing without policyholders like you!"
Jennifer Castillo
October 26, 2022
"My brother had his insurance with this office. My brother passed away earlier this year and over the last 9 months I have encounter a lot of different people and businesses I suddenly had to deal with. Over all Jeff Ninness and the people in this State Farm office were by far the nicest, most helpful and most understanding. Thank you for all your help!"
"Thank you for the five-star rating, Jennifer! Our team works hard to provide quality insurance, so we’re happy to hear we’ve met your expectations. We look forward to providing you with top-of-the-line customer service and insurance!"
Fernando Porras
October 19, 2022
"Jazmin is so wonderful and extremely helpful. They always answer my questions."
"Fernando, thank you for taking the time to leave us a review! Nothing is more important to our office than providing the right insurance coverage for our customers' needs, and we are thrilled that you are happy with your experience. We appreciate you for letting us be your good neighbor!"
Tone Laz
October 7, 2022
"Jeff and his team are awesome. They go above and beyond what you would expect an insurance agent should do. Very friendly and helpful. I would recommend them to anyone. Jeff keep up the great work. Thank you Jeff, Amber, and the rest of the staff for all you have done."
"Tone, we love seeing reviews like this! Thank you for putting the time aside to let us know how we’re doing. We’re grateful to have provided you with excellent customer service and look forward to continuing to serve your insurance needs!"
Marc Rosenberg
September 26, 2022
"I've had both my auto and home insurance with Jeff's office for more years than I can remember, and am completely and absolutely satisfied & happy with the service they provide. They are always helpful, providing expert advice and suggestions. In addition they are incredibly customer oriented and by far the best insurance office I have ever dealt with. Even though we moved from Prospect Heights over 20 years ago, I continue to keep all my insurance with Jeff's office. I always recommend them to friends and family. Marc Rosenberg"
"Marc, thank you for taking the time to share your experience with our office! Our team works hard to provide quality insurance, and we are thrilled to hear that we were able to do just that for your home and auto! We appreciate you putting your trust in our office to help protect what matters most."