State Farm® Insurance Agent Jeff Ninness
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Karina Ortiz
September 23, 2024
5
out of
5
rating by Karina Ortiz
"Connor is amazing. He really now what his stuff and now’s how to resolve problems. I highly recommend working with Connor."
We responded:
"Karina, thank you for your wonderful review! I'm glad to hear that Connor was able to assist you effectively and resolve your issues. We appreciate your recommendation and are always here to help with any future needs. - Jeff Ninness - State Farm Insurance Agent, Prospect Heights, IL"
Nori Flores
August 9, 2024
5
out of
5
rating by Nori Flores
"Connor Heinzmann at State Farm is great. The whole staff has always been helpful and quick to respond. I highly recommend."
We responded:
"Hey Nori, Thanks a lot for the awesome review! I'm glad to hear that Connor and the rest of our team have been helpful and quick to respond. We appreciate your recommendation! If you ever need anything else, we're here for you. - Jeff Ninness - State Farm Insurance Agent, Prospect Heights, IL"
Tyler W
July 13, 2024
1
out of
5
rating by Tyler W
"I have a condo policy in Chicago with this guy.. emailed him twice over the past month and he never responds! Not really sure what he's getting paid to do."
We responded:
"Tyler, sorry to hear you're not getting through. I haven't seen any messages come through for you. Please try calling my office at 847-259-0550. I typically respond within 24 hours of any messages I get. Sorry you're having trouble getting through. "
William Fifles
July 12, 2024
5
out of
5
rating by William Fifles
"I was a walk in customer needing auto insurance. The young man took me to his office and asked a few standard questions. He gave me a quote I could live with and we were done. Just like that. All together I spent 10 to 15 minutes. Fast and easy."
We responded:
"Thank you for sharing your quick and easy experience getting auto insurance, William! We're glad our team member could assist you efficiently and provide a quote that worked for you. If you ever need anything else, feel free to reach out. - Jeff Ninness - State Farm Insurance Agent, Prospect Heights, IL"
Cheryl Olk-Sprouse
July 11, 2024
5
out of
5
rating by Cheryl Olk-Sprouse
"I talked with Connor to have my auto insurance transfered and combine with my husbands auto and our condo insurance, he was quick with getting signed up and my new premium is half. Connor was quick, efficient and very helpful."
We responded:
"Thank you for sharing your experience, Cheryl! I'm glad Connor was quick, efficient, and helpful in transferring and combining your auto and condo insurance. We're happy to hear your new premium is now half the cost! If you need anything else, feel free to reach out. - Jeff Ninness - State Farm Insurance Agent, Prospect Heights, IL"
Maggie Sadowska
May 15, 2024
5
out of
5
rating by Maggie Sadowska
"Jeff is a great Agent to work with and the also the staff in the office, especially Michelle. They practice good customer service for personal and business insurance and respond to our requests quickly. They are able to advise regarding different policy options and different insurance needs. Highly Recommend."
We responded:
"Maggie, your review is truly appreciated! I'm pleased to hear that you found our team, especially Michelle, helpful and knowledgeable in assisting with your personal and business insurance needs. We are grateful for your recommendation and look forward to continuing to provide you with excellent service and advice on policy options. Please don't hesitate to reach out for any future insurance needs or questions! - Jeff Ninness - State Farm Insurance Agent, Prospect Heights, IL"
Jeanette Alapizco
April 22, 2024
5
out of
5
rating by Jeanette Alapizco
"I Just turned 21 in February, not knowing much about car insurance, I gave State Farm a call with a couple questions. Luckily Sergio was quick to inform me of the policies that would be the perfect fit for me! He made sure my concerns were heard and that I understood of the process. Overall, I can say I had an outstanding experience with Sergio."
We responded:
"Thank you, Jeanette! It's great to hear that Sergio was quick to inform you about the policies that would be the perfect fit for you as a new driver turning 21, ensuring your concerns were heard and that you understood the process, resulting in an outstanding experience with State Farm. - Jeff Ninness - State Farm Insurance Agent, Prospect Heights, IL"
Sydney Hwang
April 22, 2024
5
out of
5
rating by Sydney Hwang
"I recently had the pleasure of working with Sergio at State Farm for my insurance needs, and I must say, it was an outstanding experience from start to finish. Sergio's professionalism, knowledge, and dedication to his clients truly set him apart. What impressed me most about Sergio was his attention to detail and commitment to finding me the best possible rates without sacrificing coverage. He carefully reviewed my existing policies, identified areas where I could save money, and worked diligently to customize a plan that provided comprehensive coverage at an affordable price. Throughout the entire process, Sergio demonstrated a high level of professionalism and expertise. He was always available to answer any questions I had, promptly returned my calls and emails, and kept me informed every step of the way. His proactive approach and personalized service made me feel valued as a client and gave me the peace of mind knowing that my insurance needs were in capable hands. Overall, I strongly recommend Sergio at State Farm. If you're in need of insurance coverage and want to work with someone who is dedicated, trustworthy, and genuinely cares about your well-being, look no further than Sergio. He goes above and beyond to exceed expectations!"
We responded:
"Thank you, Sydney! I'm thrilled to hear about your outstanding experience working with Sergio for your insurance needs. Sergio's professionalism, knowledge, and dedication to his clients truly set him apart and made your experience exceptional. What impressed you most about Sergio was his attention to detail and commitment to finding you the best possible rates without sacrificing coverage. He carefully reviewed your existing policies, identified areas where you could save money, and customized a plan that provided comprehensive coverage at an affordable price. Throughout the entire process, Sergio demonstrated a high level of professionalism and expertise, always available to answer any questions you had, promptly returning calls and emails, and keeping you informed every step of the way. His proactive approach and personalized service made you feel valued as a client and gave you peace of mind knowing that your insurance needs were in capable hands. - Jeff Ninness - State Farm Insurance Agent, Prospect Heights, IL"
N A
March 28, 2024
5
out of
5
rating by N A
"Jeff and Jazmin are great and easy to work with."
We responded:
"Thank you for the positive feedback! We are delighted to hear that we provided you with great service. If you ever need assistance in the future, our office is here to help. - Jeff Ninness - State Farm Insurance Agent, Prospect Heights, IL"
Amir Rafidia
August 7, 2023
5
out of
5
rating by Amir Rafidia
"Jackie was wonderful to work with. Very sociable and easily helped me replace my insurance card within the same day. She was very patient and detailed. Will be a customer for years to come!"
We responded:
"Dear Amir, your kind comments mean a lot to our team, and we sincerely appreciate you allowing us to handle your insurance policies. Rest assured, Jackie is deeply committed to providing exceptional care to our valued customers. Thank you for your support and we look forward to assisting you with your insurance needs."
Mike Galla
April 21, 2023
5
out of
5
rating by Mike Galla
"Jazmin saved my day!!! Helped out in a hurry to help me get my renters insurance. Made sure I had the right amount of coverage and helped out through all the issues!"
We responded:
"Thank you for the wonderful review, Mike! Jazmin is a fantastic asset to our team and we’re happy to hear she was able to help you with your insurance needs."
Rosa Oviedo
April 17, 2023
5
out of
5
rating by Rosa Oviedo
"Good"
We responded:
"Rosa, thank you! We appreciate your trust in us to take care of your insurance policies."
Holly Burgess
March 23, 2023
5
out of
5
rating by Holly Burgess
"Get your quote today! Working with Jeff and his team has been a delight, super friendly and bilingual staff members available to assist you with any insurance needs!"
We responded:
"We love seeing reviews like this, Holly! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
George Guzman
March 15, 2023
5
out of
5
rating by George Guzman
"Jacke was very sweet and extremely helpful. She also spoke Spanish which was a huge help. We loved her personality and we were able to tell that she was passionate about what she does. It felt really comfortable talking with her and even shared some laughs. She was open to answering any questions. She was great at explaining every detail so that we fully understood. She is very excellent at customer service and you can tell. Thank you Jacke"
We responded:
"Hi, George! Thank you for the shoutout for Jackie! She is a vital part of the team and we appreciate how much she cares about all our customers. Thank you for giving us the opportunity to help you with your insurance needs. And… thank you for being the BEST part of State Farm!"
Yolanda Guzman
February 16, 2023
5
out of
5
rating by Yolanda Guzman
"Very good helping the best option 👏"
We responded:
"Yolanda, we love seeing reviews like this! It is a top priority in our office to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience. Our office is there for you whenever you need us and is honored you have chosen our office to help protect what matters most."
John Plough
January 19, 2023
5
out of
5
rating by John Plough
"Very nice explaining everything helping me get a good deal."
We responded:
"John, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
gato de arena
November 12, 2022
5
out of
5
rating by gato de arena
"Nice"
We responded:
"Thank you for taking the time to leave us a review. Our State Farm office in Prospect Heights would be nothing without policyholders like you!"
Jennifer Castillo
October 26, 2022
5
out of
5
rating by Jennifer Castillo
"My brother had his insurance with this office. My brother passed away earlier this year and over the last 9 months I have encounter a lot of different people and businesses I suddenly had to deal with. Over all Jeff Ninness and the people in this State Farm office were by far the nicest, most helpful and most understanding. Thank you for all your help!"
We responded:
"Thank you for the five-star rating, Jennifer! Our team works hard to provide quality insurance, so we’re happy to hear we’ve met your expectations. We look forward to providing you with top-of-the-line customer service and insurance!"
Fernando Porras
October 19, 2022
5
out of
5
rating by Fernando Porras
"Jazmin is so wonderful and extremely helpful. They always answer my questions."
We responded:
"Fernando, thank you for taking the time to leave us a review! Nothing is more important to our office than providing the right insurance coverage for our customers' needs, and we are thrilled that you are happy with your experience. We appreciate you for letting us be your good neighbor!"
Tone Laz
October 7, 2022
5
out of
5
rating by Tone Laz
"Jeff and his team are awesome. They go above and beyond what you would expect an insurance agent should do. Very friendly and helpful. I would recommend them to anyone. Jeff keep up the great work. Thank you Jeff, Amber, and the rest of the staff for all you have done."
We responded:
"Tone, we love seeing reviews like this! Thank you for putting the time aside to let us know how we’re doing. We’re grateful to have provided you with excellent customer service and look forward to continuing to serve your insurance needs!"
Marc Rosenberg
September 26, 2022
5
out of
5
rating by Marc Rosenberg
"I've had both my auto and home insurance with Jeff's office for more years than I can remember, and am completely and absolutely satisfied & happy with the service they provide. They are always helpful, providing expert advice and suggestions. In addition they are incredibly customer oriented and by far the best insurance office I have ever dealt with. Even though we moved from Prospect Heights over 20 years ago, I continue to keep all my insurance with Jeff's office. I always recommend them to friends and family. Marc Rosenberg"
We responded:
"Marc, thank you for taking the time to share your experience with our office! Our team works hard to provide quality insurance, and we are thrilled to hear that we were able to do just that for your home and auto! We appreciate you putting your trust in our office to help protect what matters most."
Melissa Michuda
September 26, 2022
5
out of
5
rating by Melissa Michuda
"Jeff and his staff have always worked hard to assist us with all of our claims. They are helpful and always look to assist us the best they can."
We responded:
"Thank you for the review, Melissa! We are happy to hear that we were able to help you with your claims. Your feedback is valuable to us and we appreciate the opportunity to provide you with high-quality insurance."
charlotte jackson
September 22, 2022
5
out of
5
rating by charlotte jackson
"Outstanding service. Jasmin was able to help me sort through some old lingering business from a claim that had been lollygagging's through the claims system. But when I reached her on the phone for something completely unrelated, I said "By the way, I know this is not what I initially called about but...." and as if in fast magic motion, she took care of the other issue of consolidating some claim payments and got them auto deposited to my account before I could hardly blink an eye. Bam! Now THAT's -- how it's done! And her follow up to make sure she closed the loop was solid as a rock. Thanks for restoring my confidence in State Farm overall."
We responded:
"Thank you, Charlotte, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Jazmin, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
Audra Stephens
July 29, 2022
5
out of
5
rating by Audra Stephens
"Jesse Stephens has been amazing to work with. He is a very charismatic person. He genuinely cares about his clients and meeting their current and future insurance needs."
We responded:
"Thanks for the kind words, Audra! We’re happy to hear Jesse was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve!"
VIJAY VISWAS
July 28, 2022
5
out of
5
rating by VIJAY VISWAS
"Jennifer and Amber are excellent in clarifying any insurance related queries. I have been with Jeff State farm for more than year. Highly recommend them ."
We responded:
"Thank you for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"